Terms of service

Introduction

These general conditions govern the purchase of products carried out remotely via the website www.robot-domestici.it of ROBOT DOMESTICI SRL, Via Cornelio Labeone 70, Rome, Italy.

Purchasing operations are governed by applicable regulations, while privacy protection is regulated by EU Regulation 679/2016 (GDPR).

Art. 1: Acceptance of sales conditions

The conditions in the introduction form an integral part of this contract.

Contracts are concluded through the website www.robot-domestici.it.

Submitting an order implies full acceptance of these conditions.

Art. 2: Prices and purchase methods

All prices include VAT and taxes.

Shipping costs are charged to the customer.

The contract is completed through order confirmation.

Payment methods are indicated online.

Art. 3: Shipping and delivery

ROBOT DOMESTICI SRL ships products via courier.

Art. 4: Liability

ROBOT DOMESTICI SRL is not responsible for force majeure.

ROBOT DOMESTICI SRL is not responsible for fraudulent payment use.

Art. 5: Warranty and assistance

Products are covered by warranty from purchase date.

Art. 6: Buyer obligations

False data entry is prohibited.

Customer is responsible for incorrect data.

Art. 7: Right of withdrawal

Customer may withdraw by returning the product.

Withdrawal period is 10 working days.

Return shipping costs are borne by the customer.

Withdrawal must be communicated.

Returned goods will be inspected.

Shipping costs are not refundable.